Contact KFC Malaysia Customer Service
KFC Malaysia Phone Numbers and Emails
Emergency/ Hotline:
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+60 130 022 2888Delivery Hotline
-
+6 037 948 7188
KFC Malaysia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call KFC Malaysia is 601300222888. 57% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 50% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Sunday, while the shortest are on Saturday.
Be prepared for the call as KFC Malaysia may ask you for the following information to identify you as a customer: phone number, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call KFC Malaysia is 601300222888. 57% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 50% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Sunday, while the shortest are on Saturday.
Be prepared for the call as KFC Malaysia may ask you for the following information to identify you as a customer: phone number, email or order id or tracking no.
People call KFC Malaysia mainly because of product/ service, request for information, shipping and delivery.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
KFC Malaysia Website:
KFC Malaysia Help Center:
Corporate Office Address:
How Good is KFC Malaysia's Customer Service?
Summary of KFC Malaysia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call KFC Malaysia?
Shipping and Delivery Question:
- “After delayed delivery , collected personally.”
- “Not yet delivery”
- “Ask for delivery”
Product/ Service Question:
- “Complaint kfc at giant plentong”
- “Complaint on the quality of hot milo.and hot teh tarik. So diluted like water with no taste at all. Outlet at Kuchai KFC”
- “System error ...order suddenly many set”
Request for Information Question:
- “Request for Meals Sponsorship”
- “Need to speak with officer”
- “Need to speak with CSO”
Staff Question:
- “Catering service”
- “Stupid service!”
- “Stupid staff kfc sunway velocity”
Refund Question:
- “For Refund payment”
- “Asking about refund status”
- “Refund my money”
Payments and Charges Question:
- “The shop collect my two time money i pay use credit card”
- “I order from kfc saujana utama...the payment already made via touch n go e wallet, but, they said they didnt receive an order from me.”
- “My money deducted two times”
Activation/ Cancellation Question:
- “Want to cancel order from kfc apps”
- “Order cancelled after payment was made and no refund yet”
- “Outlet ask me to cancel the order, but i already do online payment.. how about my money ? They don't want to pick up my call... *** service”
Website/ Application Question:
- “Oder not recive from website”
- “App”
- “App problem”
Account Question:
- “About the reward”
- “Want to change phone number”
- “My redeem code cnot use”
Employment Question:
- “The issue of employers not paying salaries”
- “Dont accept salary”
- “Job”
Return/ Replace Question:
- “Change order from original to hot and spicy”
- “Change my ordering”
- “Samada sudah return balik payment sy pada 18 jun 2021”
Other Question:
- “Apply sponser”
- “Poor arrangement. They gave my order to others. Waiting my order more then 1 hour at counter”
- “My voucher missing”
Compare KFC Malaysia Customer Service To
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