Contact KFC Malaysia Customer Service
KFC Malaysia Phone Numbers and Emails
Delivery Hotline:
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+60 130 022 2888
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+6 037 948 7188
KFC Malaysia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
KFC Malaysia Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call KFC Malaysia is 601300222888. 57% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 46% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Sunday, while the shortest are on Saturday.
Be prepared for the call as KFC Malaysia may ask you for the following information to identify you as a customer: phone number, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
KFC Malaysia Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call KFC Malaysia is 601300222888. 57% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 46% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Sunday, while the shortest are on Saturday.
Be prepared for the call as KFC Malaysia may ask you for the following information to identify you as a customer: phone number, email or order id or tracking no.
People call KFC Malaysia mainly because of product/ service, request for information, shipping and delivery.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
KFC Malaysia Website:
KFC Malaysia Help Center:
Corporate Office Address:
How Good is KFC Malaysia's Customer Service?
Summary of KFC Malaysia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call KFC Malaysia?
Shipping and Delivery Question:
- “Ask for delivery”
- “I've order some fries but the fries are not delivery to me”
- “Order n delivery service”
Product/ Service Question:
- “Food bad”
- “Complain”
- “I wanna make a complain for bad servis branch at Sri Jati Puchong Kuala lumpur”
Request for Information Question:
- “Reschedule delivery order”
- “How to reddeem birthday snack plate”
- “MAKE enquiry”
Staff Question:
- “Catering service”
- “Stupid service!”
- “Stupid staff kfc sunway velocity”
Payments and Charges Question:
- “The shop collect my two time money i pay use credit card”
- “I order from kfc saujana utama...the payment already made via touch n go e wallet, but, they said they didnt receive an order from me.”
- “My money deducted two times”
Refund Question:
- “Asking about refund status”
- “Refund my money”
- “Refunds money”
Activation/ Cancellation Question:
- “Order cancelled after payment was made and no refund yet”
- “Outlet ask me to cancel the order, but i already do online payment.. how about my money ? They don't want to pick up my call... *** service”
- “Cancel order”
Website/ Application Question:
- “App”
- “App problem”
- “App problem and spend my money”
Account Question:
- “About the reward”
- “Want to change phone number”
- “My redeem code cnot use”
Employment Question:
- “The issue of employers not paying salaries”
- “Dont accept salary”
- “Job”
Return/ Replace Question:
- “Change order from original to hot and spicy”
- “Change my ordering”
- “Samada sudah return balik payment sy pada 18 jun 2021”
Other Question:
- “PISSED OFF”
- “Pesanan saya tidak sampai lagi”
- “Untuk buat aduan”
Compare KFC Malaysia Customer Service To
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