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Contact KFC Malaysia Customer Service

KFC Malaysia Phone Numbers and Emails

Delivery Hotline:

  • +60 130 022 2888
  • +6 037 948 7188
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KFC Malaysia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • KFC Malaysia Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call KFC Malaysia is 601300222888. 57% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 46% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Sunday, while the shortest are on Saturday.

  • Be prepared for the call as KFC Malaysia may ask you for the following information to identify you as a customer: phone number, email or order id or tracking no.

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PissedConsumer Club

Contact Information

KFC Malaysia Website:

KFC Malaysia Help Center:

Corporate Office Address:

KFC Malaysia
Tower 1, VSquare @ PJ City Centre Jalan Utara
Petaling Jaya, Selangor 46200
Malaysia

KFC Malaysia Customer Service Reviews

1.4 / 5
Bad
Guest-6366993
Complaint

Call several times to kfc customer service but no one pick up the phone. Poor service.

Order for delivery using kfc app, but the status has shown delivered but I didn't receive it.

Waiting for an hour still no one deliver the order and no one pick up the phone. Even I've called to that branch, no reply at all.

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SHAHRIZAN J
Not enough pcs of chicken

Very suck and teribble,nobody answered the call more than 1 hours..other number also nobody pick up.brunch Alpha angle also nobody pick up the phonevery suck service all the time..this is 3rd time also the same problem..not enough pcs of chicken like ordering time

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Lena K Okg
Disappointed KFC online service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I order thru online at 5.30pm, sechedule to deliver at 7.30pm kfc teluk pulai, Klang.,,til now no received my order. Call customer service and kfc teluk pulai, Klang, no one answer my call, very disappointing customer service, refund back my moneyKFC service very poor and not systematic at allvery disappointed

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How Good is KFC Malaysia's Customer Service?

Lasheena Osd
Lasheena Osd
Feels Disappointed | Jun 17, 2024

Number can't call

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Jahmier Acc
Jahmier Acc
Feels Disappointed | May 16, 2024

Contact number is not in service, branch phone call is nobody to answer. So disappointed.

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Lena K Okg
Lena K Okg
Feels Disappointed | May 13, 2024

Hopeless

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Eriberto Ifv
Eriberto Ifv
Feels Disappointed | May 11, 2024

Call customer servis xdapat

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Haruto Njr
Haruto Njr
Feels Disappointed | May 09, 2024

Vry bad service

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Banu N
Banu N
Feels Disappointed | May 08, 2024

Nothing

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Summary of KFC Malaysia Customer Service Calls

2.3K TOTAL
CALLS
00:00 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call KFC Malaysia?

Shipping and Delivery Question:

  • “Ask for delivery”
  • “I've order some fries but the fries are not delivery to me”
  • “Order n delivery service”

Product/ Service Question:

  • “Food bad”
  • “Complain”
  • “I wanna make a complain for bad servis branch at Sri Jati Puchong Kuala lumpur”

Request for Information Question:

  • “Reschedule delivery order”
  • “How to reddeem birthday snack plate”
  • “MAKE enquiry”

Staff Question:

  • “Catering service”
  • “Stupid service!”
  • “Stupid staff kfc sunway velocity”

Payments and Charges Question:

  • “The shop collect my two time money i pay use credit card”
  • “I order from kfc saujana utama...the payment already made via touch n go e wallet, but, they said they didnt receive an order from me.”
  • “My money deducted two times”

Refund Question:

  • “Asking about refund status”
  • “Refund my money”
  • “Refunds money”

Activation/ Cancellation Question:

  • “Order cancelled after payment was made and no refund yet”
  • “Outlet ask me to cancel the order, but i already do online payment.. how about my money ? They don't want to pick up my call... *** service”
  • “Cancel order”

Website/ Application Question:

  • “App”
  • “App problem”
  • “App problem and spend my money”

Account Question:

  • “About the reward”
  • “Want to change phone number”
  • “My redeem code cnot use”

Employment Question:

  • “The issue of employers not paying salaries”
  • “Dont accept salary”
  • “Job”

Return/ Replace Question:

  • “Change order from original to hot and spicy”
  • “Change my ordering”
  • “Samada sudah return balik payment sy pada 18 jun 2021”

Other Question:

  • “PISSED OFF”
  • “Pesanan saya tidak sampai lagi”
  • “Untuk buat aduan”

Compare KFC Malaysia Customer Service To

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